Contacts
Welcome to the Contacts page of accessloft.co.uk. We are an independent casino review website covering non GamStop Curacao casino sites for players in Great Britain, and we always appreciate hearing from our readers.
How to Reach Us
The only way to contact our team is by email:
We do not operate a phone line, postal address, live chat or social media accounts. Any message sent to the email address above will reach our editorial team directly.
What You Can Write About
Feel free to get in touch about:
- Questions about our content — anything related to our reviews, guides or ratings of Curacao-licensed casinos that are not on GamStop.
- Corrections — if you spot outdated information, a factual error or a detail that has changed (for example, bonus terms or licensing status), please let us know so we can keep our pages accurate in 2026 and beyond.
- Feedback — suggestions on how we can improve the site or topics you would like us to cover.
- Partnership requests — commercial and cooperation enquiries from operators or other websites.
Response Time
We read every message we receive. We usually reply within a few business days, although during busy periods it may take a little longer. Please note that we do not respond to spam or unsolicited bulk mail.
Questions About Your Casino Account
Important: accessloft.co.uk is an independent review and information website. We are not a gambling operator, and we do not hold player accounts, process payments or have access to any casino's internal systems.
This means we cannot help with questions about:
- Deposits or withdrawals;
- Bonuses, wagering requirements or promotional terms;
- Account verification (KYC) or locked accounts;
- Disputes with a specific casino.
For any of these matters, please contact the customer support team of the casino you play at directly — their contact details can usually be found in the "Support" or "Help" section of the casino's own website.
Need Help With Gambling?
Gambling should always be a form of entertainment, never a source of financial or emotional harm. If you or someone you know in Great Britain is struggling with gambling, free and confidential support is available:
- GamCare — operates the National Gambling Helpline, available 24 hours a day, 7 days a week on 0808 8020 133, plus live chat and a support forum. Website: www.gamcare.org.uk
- Gamblers Anonymous — peer support groups across the UK. Website: www.gamblersanonymous.org.uk
- GamStop — the national self-exclusion scheme for GB-licensed gambling sites. Website: www.gamstop.co.uk
Please remember that casinos featured on this site are not part of GamStop, so self-exclusion through GamStop will not apply to them. If you feel your gambling is becoming a problem, we strongly encourage you to reach out to one of the organisations above before continuing to play.